Certifications
AWS Certified Cloud Practitioner
CLSSGBCertified Lean Six Sigma Green Belt
CSMCertified Scrum Master
Sector Experience
Business Services
Media & Entertainment
Retail
Technology
Telecom
Languages
English
Experience
Red Beach Advisors
Management Consulting
Founder and Managing Director
10/2015 - Present
Founder and Managing Director of the firm leading all strategic and tactical responsibilities. This includes sales, marketing, and personnel leadership and assignments for client engagements. Clients: State Farm, Cargill, Hewlett Packard Enterprise, Amazon, Microsoft, Unisys, Micro Focus, etc.
TeleSign
Start-Up
Sr. Director of Strategy and Service Delivery
10/2013 - 10/2015
Global leader of strategy, service delivery, customer support, and customer success teams. Customers: Microsoft, Twitter, Symantec, Facebook, Google, Symantec, RSA, etc.
VeriSign
Operations
Sr. Director of Service Delivery and Professional Services
1/2010 - 10/2013
Leader of Cybersecurity and Internet Infrastructure division for cyber-intelligence, cyberfraud, and cybersecurity managing DNS, DDoS, and Intelligence products. Responsible for global sales engineering, professional services, service delivery, customer support, and customer success.
Neustar
Operations
Sr. Director of Service Delivery
1/2006 - 1/2010
Leader of Technical and Customer Operations for internet infrastructure and security product division. Responsible for customer operations, sales engineering, professional services, and service delivery and implementation.
UltraDNS
Operations
Sr. Director of Service Delivery
1/2001 - 1/2006
Leader of Technical and Customer Operations for internet infrastructure and security product division. Responsible for technical operations (NOC/SOC), customer operations, sales engineering, professional services, and service delivery and implementation.