• Inform the design of and assess the efficacy of organizational change strategies (coaching,
training, work-design).
• Use expertise in organizational behavior, strategy & psychology to inform the design of
client interventions.
• Develop the business case for interventions by showing the relationship between client
strategies and business outcomes.
• Use psychometric, econometric, ethnographic and grounded-theory methods to assess the
efficacy of client interventions.

• Consulted across 20 Optum teams on the design and implementation of interventions meant to improve ambulatory care clinic performance through changes in policy, strategy, operations, programs, training, work-design, coaching, and behavioral nudges
• Collected and analyzed survey and operations data
• Conducted qualitative research

• Designed assessments to guide Fortune 500 clients in executive selection and training
• Provided reviews on the research literature for interculturally competent leadership.

• Designed surveys in Qualtrics and analyzed results using R, Mplus, SPSS and Lisrel
• Assisted teaching an undergraduate business analytics course where I helped students learn
research methods, Access, Power BI and Excel functions
• Managed a marketing experimental research lab using SONA software

• Used quantitative and qualitative methods to analyze the effectiveness of diversity e-learning training and presented findings to the top management teams of Fortune 500 firms