Functional Skills
Business Analysis
Communications
Customer Analytics
Data Analysis
Demand Planning
Inventory Management
Retail Management
Sales and Operations Planning (S&OP)
Sales Forecasting
Strategic Planning
Sales Strategy
Launch Planning & Preparation
Product Launch
Software Skills
Microsoft Office
MicroStrategy
Outlook
Zoom
Sector Experience
Retail
Languages
English
Cantonese
Urdu
Punjabi
French
Mandarin
Hindi
Experience
Ralph Lauren
Other
Associate Manager
2/2023 - Present
● Analyzed business trends and strategic planning of business initiatives by using the KPIs dashboard, resulting in making the FY24 sales plan 3 months ahead of schedule.
● Collaborated with management to analyze performance metrics and identified areas for improvement, leading to a 7% improvement in overall employee productivity.
● Developed and implemented innovative recruitment strategies resulting in a 30% increase in qualified candidates and a reduction of time-to-fill by 20%.
● Utilized data analysis to identify peak customer traffic times, resulting in a 16% increase in sales during these periods.
● Engaged in talent development conversations, providing employees with coaching feedback, and learning opportunities
● Collaborated with management to analyze performance metrics and identified areas for improvement, leading to a 7% improvement in overall employee productivity.
● Developed and implemented innovative recruitment strategies resulting in a 30% increase in qualified candidates and a reduction of time-to-fill by 20%.
● Utilized data analysis to identify peak customer traffic times, resulting in a 16% increase in sales during these periods.
● Engaged in talent development conversations, providing employees with coaching feedback, and learning opportunities
Ralph Lauren
Other
Associate Buyer & Merchandise Planner
2/2022 - 1/2023
Developed and executed a data-driven assortment planning strategy for Womenswear, resulting in a 33% increase in sales and a 5% decrease in excess inventory. Managed in-season and end-of-season strategies, and developed and built merchandising strategies to drive and maximize sales for future seasons, which led to a 65% inventory sell-through by suggesting markdowns/promotions. Conducted comprehensive market analysis to identify pricing trends, emerging trends, and customer preferences resulting in an 18% increase in profit margin for the company. Revamped existing reports and implemented new communication processes, resulting in a 50% decrease in time spent on report generation and a 20% increase in the accuracy of information communicated. Delivered Omnichannel merchandising by mirroring product experience in-store and online, aligning product highlights on mall billboards and site content, and selecting excitement-driving products on virtual reality and pop-up projects.
Ralph Lauren
Other
Assistant Merchandiser
7/2021 - 1/2022
● Defined assortment needs for Hong Kong/Macau markets (focus on Polo Ralph Lauren Womenswear) with a data-driven assortment planning strategy.
● Supported APAC Buying team in their assortment creation, seasonal performance hind-sighting, long-range product plan development, in-season strategy execution, etc.
● Managed competitor analysis to make better-informed decisions regarding pricing product research, and consumer preferences.
● Designed and led the seasonal product training with interesting facts and concept stories, resulting in a 10% increase in employee attendance rate.
● Led data analysis of current sales trends, and inventory opportunities, and recommended action in partnership with key functions to drive sales.
● Communicated with stores to answer questions, and resolve issues, inventory needs, and delivery schedules.
● Supported APAC Buying team in their assortment creation, seasonal performance hind-sighting, long-range product plan development, in-season strategy execution, etc.
● Managed competitor analysis to make better-informed decisions regarding pricing product research, and consumer preferences.
● Designed and led the seasonal product training with interesting facts and concept stories, resulting in a 10% increase in employee attendance rate.
● Led data analysis of current sales trends, and inventory opportunities, and recommended action in partnership with key functions to drive sales.
● Communicated with stores to answer questions, and resolve issues, inventory needs, and delivery schedules.
Ralph Lauren
Other
Merchandising Assistant
4/2019 - 6/2021
● Assist in defining assortment needs for Hong Kong/Macau markets, focusing on Polo Ralph Lauren Womenswear.
● Design and lead the seasonal product training for Polo Ralph Lauren Womenswear.
● Generate reports detailing sales trends and store performances.
● Communicate with store managers regarding inventory needs.
● Produce weekly, monthly, quarterly, and yearly sales reports for senior management.
● Communicate with stores to answer questions, and resolve issues and delivery schedules.
● Research competitors to maintain accurate and up-to-date knowledge of the market.
● Complete all daily tasks and special assignments with an efficient and quality-driven approach.
● Design and lead the seasonal product training for Polo Ralph Lauren Womenswear.
● Generate reports detailing sales trends and store performances.
● Communicate with store managers regarding inventory needs.
● Produce weekly, monthly, quarterly, and yearly sales reports for senior management.
● Communicate with stores to answer questions, and resolve issues and delivery schedules.
● Research competitors to maintain accurate and up-to-date knowledge of the market.
● Complete all daily tasks and special assignments with an efficient and quality-driven approach.