In this ~$40M company, responsible for achieving the growth goals, client services, product management, and heavily involved with strategy development and execution, HR and recruiting functions. Effected organizational transformation globally contributing to achieving 2019 goals (Rev and EBITDA increased 25%+) through upholding our values, upskilling our people and focusing on client service metrics.

In this ~$200M SaaS company, was responsible for running a $35M budget across nearly 15 countries, managing a team of 430 people, supporting approximately 2500 active clients. Made operational savings totaling $24M+ in a 5-year period, while client satisfaction, product range and campaign volumes increased. Operations included custom development, technical support, CRM support, business systems maintenance and integrations. Managed the post-merger integration of two companies.

In this $20M School as a Service Program, responsible for managing the program P&L, client relations and operations. Developed and implemented business strategy collaborating with the functional leads, and was the decision maker for sales, student and faculty support services, regulatory compliance, curriculum production and marketing. Increased booked revenue 400% while achieving the highest student and faculty satisfaction of the 4 programs (NPS scores 80 & retention rates near 100%).

Responsible for defining and executing the company's day-to-day operating activities to support overall company strategy and objectives, product management, account management and partner certification. Increased delivery volume 10x.

Ran the $15M P&L in a GM capacity for the digital managed services and ad-serving businesses. Responsible for client services, operations, revenue models, product development for the internal tools. Scaled the business – increasing revenue 400% and increasing the client base 230%. Produced 40% increase in profitability by increasing billable utilization and improving load balancing. Managed the largest client account, growing it by 240%.

Responsible for customer technical support, purchasing, internal IT, channel training material, technical writing and business development of service provider business.

Recruited into the “fast-track management” Global Leadership Development Program. Promoted twice, offered 4 rotations in 6 years, and gained experience in several business functions including business development, marketing, strategy, sales support and product management. Example highlight: Acted as the joint CEO of ‘Notable’ (a business we created in the Ventures Group in the digital compression of music). Generated an offer of $20 Million after an expenditure of $1 Million and 1 year.