Functional Skills

Go-to-market Strategy
Agile Software Development
Customer Experience
Business Process Outsourcing
Product Data Management
Business Operations
Business Planning
Cost Reduction
Market Research
Process Improvements

Software Skills

Jira
Cloud computing
Data visualization
GoDaddy
Google Cloud Platform
HTML
Hubspot
Internet Explorer
Load balancing
Microsoft Office

Certifications

ITILIT Infrastructure Library Certified

Sector Experience

Business Services
Media & Entertainment
Technology
Telecom

Experience

THE NORTHRIDGE GROUP Management Consulting
Management Consulting Senior Director – Technology, Telecom & Media
3/2020 - Present
•Identified $300M in 5-year gross cost saving opportunity as senior consulting program leader driving several transformational programs across multiple SVP organizations for Fortune 15 telecom client.
•Provided client-facing counsel and execution support to solve complex problems for Fortune 15 senior leaders in strategic leadership, operations, finance and digital transformation functions.
•Delivered multiple operational excellence transformation initiatives utilizing advanced data analytics and business process redesign to deliver measurable cost and performance results.
Verizon Product Management / Strategy
Software Product Development Director
1/2015 - 12/2019
•Ideated, developed and launched projected $30M Verizon Intelligent Cloud Control (ICC) multi cloud IaaS resource optimization-as-a-Service (SaaS) software product on time.
•44% acceleration of new product speed to market technology partner onboarding through enabling enterprise self-serve customer experience through development of $9 Million PaaS API platform.
•Built sales funnel through evangelization of new product value propositions to customers (CTO, CFO, CIO), partners, internal stakeholders, and industry analysts (Gartner, IDC, Forrester).
•Stimulated market buzz through creation of brand-consistent product vision, product roadmap, value proposition, sales messaging, online content, competitive benchmarking and sales training materials.
•Scaled revenues, drove product adoption and increased customer retention through developing and delivering new multi-media product training to 450 global solution architects.
•Accelerated product launches by obtaining aggressive stage gate
Verizon Product Management / Strategy
Senior Software Product Manager
1/2012 - 12/2014
•Boosted revenue from $0 to $14M in year 1 of product launch.
•Expanded global Secure Cloud Interconnect product to Google, Salesforce, IBM and HPE data centers.
•Activated multiple technical partners for hybrid cloud management product through RFP process.
Verizon Engineering
Network Engineering Director
1/2004 - 12/2011
•Slashed $224 Million in access costs by optimally routing traffic to 3rd party carrier partners.
•Negotiated complex, multi-year, multi-million dollar technical supplier contracts and SLAs.
•Invented and patented a platform and algorithm to analyze routing plans to maximize the value of carrier pricing and quality and subsequently route voice and data traffic to optimal 3rd party carriers.
Verizon Operations
Sourcing Director
1/2000 - 12/2003
•Directed 50+ person operation which processed 1,000+ invoices each month ($540M annually).
•Reduced operating expense by $22M through new platforms and business process optimization.
•Developed partner KPI programs & conducted quarterly quality and cost reviews.
•Leveled up objective setting and soft skills through delivery of Investment in Excellence® training.