Functional Skills

Software Development
Customer Relationship Management
Product Design
DevOps
Customer Service
Warehouse Management
Procurement
Data Analysis
Agile Software Development
Solution Architecture
Product Strategy
Operational Efficiency
Leadership Development
Operations Management
Sales and Operations Planning (S&OP)

Software Skills

JavaScript
Jira
Azure DevOps
PostgreSQL
MySQL
Shopify
PowerBI
Python
Magento
AWS S3
AWS
Netsuite
OAuth
WordPress

Sector Experience

Consumer Goods
Media & Entertainment
Real Estate
Retail
Technology

Experience

ProDev - (Client - MG Stover & Co.) Product Management / Strategy
Senior Product Manager
1/2022 - 8/2024
• Consulting as PM on internal tools for various teams and removing legacy processes through implementation of low code/no code platform with integrations to AWS s3 and other cloud services.
• Enhancing processes through build out of new automated workflows and report generation.

Ollie Product Management / Strategy
Senior Product Manager
12/2020 - 12/2021
• Consulted as a Senior Product Manager for new implementation and integration of warehouse management system,
● commerce platform, and internal tool for customer support.
• Primarily focused on payments, account management, order management and shipping calculations to support the current and new subscriber base.
• Built and developed internal platform using Retool to support Customer Service team.

JUUL LABS Product Management / Strategy
Senior Technical Product Manager
6/2019 - 3/2020
• Managed and supported product development team for existing and global expansion of payment solutions.
• Ownership of global roadmap development and budget planning using OKRs, KPIs and other supported metrics and industry research.
• Mentored junior product managers in implementing and working in Agile.

Sotheby's Product Management / Strategy
VP Global Product Development
6/2016 - 6/2019
• Managed cross-functional teams while fostering an environment of collaborative innovation across Marketing, IT, and Consumer departments to develop and deliver impactful, user-friendly products which increased auction and retail sales.
• Drove new feature development and operational efficiency of existing auction platform for Live and Online-Only auctions.
• Developed and owned roadmap for a re-platformed e-commerce experience and cloud-based POS system (in-store) leading to increased Sotheby's Wine retail sales by $10 million by supporting order, inventory, and fulfillment management.

FULLBEAUTY BRANDS Product Management / Strategy
Technical Product Manager
6/2015 - 6/2016
• Managed technical development and agency teams in delivering business goals, building out architecture, and defining new feature sets and tools to enhance multi-platform user journey.
• Implemented new customer experience and processes for target marketing, determining customer origination, and identifying new opportunities.

Scientific Games Product Management / Strategy
Director E-commerce and Product Manager
6/2011 - 6/2015
• Managed the operations of an online store and mobile channel content sales including merchandising and planning.
• Led product strategy, vendor procurement and 3rd party API integrations, pricing evaluations, and campaign planning.
• Created marketing plans and executed programs to maximize the sale of content assets through online promotion or merchandising programs qualified through extensive testing and data analysis.
• Developed and launched a fully integrated platform containing complete Scientific American catalog and new subscription-based products.
• Generated sales revenue of $1 million within the first 12 months of launch and reduced significant maintenance costs through removal of legacy systems and front-end website.
• Developed the e-commerce implementation strategy budget for the digital arm of Scientific American.
• Led a team of developers and vendors, ensured PCI DSS compliance, and guided business and technical requirements including customer retention, SEO, S