Functional Skills

Change Management / Org Design
Customer Experience
Program Management
Human Capital Consulting
Communications
Strategy Development

Sector Experience

Social & Public Sector
Transportation & Logistics

Languages

English
Big 4 Accounting
Top Consulting Firms

Experience

ERS Consulting, LLC Management Consulting
Founder and Principal
11/2018 - Present
Launched ERS as a sole founder and entrepreneur, attaining >100% growth to realize $400K+ in revenue in three years

North Highland Management Consulting
Manager
1/2014 - 6/2018
Drove business expansion efforts in NYC, including client engagement/delivery, cultivating external partner relationships, proposing to complex government engagements, and recruiting/coaching talent

Deloitte Management Consulting
Senior Consultant
6/2013 - 1/2014
Defined and implemented training and communications for the frontline workforce of a newly created Office of Health Benefits in a state that developed its own Health Exchange under the Affordable Care Act. Became expert in brand new health insurance enrollment and eligibility policies to deliver onsite training to over 300 case managers throughout the state.

New York City Department of Education Operations
Director
7/2007 - 1/2013
Held series of progressively higher-impact roles over six years at the largest school district in the US during a time of nationally acclaimed schools reform under Mayor Michael Bloomberg.