Functional Skills

Project Management
Change Management / Org Design
Post-Merger Integration
Finance Transformation
ERP Implementation
Program Management

Software Skills

Microsoft Excel
Microsoft Office
Microsoft Project
Microsoft Word
Oracle Financials Cloud
Salesforce
Dynamics 365
Microsoft PowerPoint
Coupa

Sector Experience

Media & Entertainment
Retail
Technology
Transportation & Logistics
Travel & Hospitality

Languages

English
Big 4 Accounting
Fortune 500
Top Consulting Firms

Experience

Coupa Software Management Consulting
Director, Customer Success Partner
11/2022 - 6/2023
• Fostered industry partnerships and served as a bridge between Coupa implementation partners, Coupa Sales teams, and customers, ensuring alignment of skills, experience, and cultural compatibility for successful customer implementations of Business Spend Management (BSM) software
• Facilitated scoping discussions for Coupa Modules, defining customizable implementation roadmap and adoption strategies to meet diverse customer requirements for Coupa’s alignment with enterprise systems
• Spearheaded internal initiatives aimed at scaling and operationalizing the company, with a focus on optimizing offshore Value Services resources through streamlined processes and workflow definitions

Motive Power, Inc Management Consulting
Director, Business Development & Client Delivery
8/2020 - 2/2022
• Delivered year-over-year growth of 15%+ for consulting sales portfolio in the Utility, Health & Life Sciences, and Transportation industries
• Developed account strategies and led proposal initiatives to align program objectives, budgets, and outcomes with customer’s overarching business strategies
• Developed sophisticated client solutions by harnessing the power of process transformation, data analytics, and change adoption services
• Established clear processes, assessed change impacts, and identified training requirements for strategic client projects
• Championed change management efforts to enhance organizational support, alignment, and program adoption, benefiting both internal and external business stakeholders
• Facilitated client stakeholder meetings defining strategic priorities and synthesizing priorities into long term roadmaps

Tata Consultancy Services Management Consulting
Partner, Consulting Services & Integration
1/2018 - 11/2019
• Formulated and executed go-to-market strategies for service offerings targeting the Technology sector
• Collaborated with internal leaders to develop account strategies and deliver comprehensive solutions to clients with results surpassing individual annual revenue targets of $10M
• Initiated and implemented global sales initiatives to strengthen sales strategies, enhance customer relationships, optimize lead generation, streamline proposal development, and improve contract negotiations
• Oversaw and expanded a diverse portfolio encompassing Mergers and Acquisitions, Customer Experience, Supply Chain Logistics, Software Subscription Strategies, Finance Transformation, and Organizational Change supported by legacy enterprise systems such as SAP, PeopleSoft, and Oracle
• Negotiated intricate contracts and conducted thorough legal reviews to secure approval from the executive team
• Ensured projects adhered to contract terms, timelines, and budgets

IBM Management Consulting
Associate Partner, Global Business Services
12/2005 - 12/2016
• Oversaw a global leadership portfolio in the Travel, Transportation, and Retail industries, developing account strategies and managing individual customer program budgets exceeding $25M
• Led global programs that prioritized achieving business results through the effective utilization of Oracle EBS and other enterprise applications
• Established Program Management Offices and provided oversight for multinational projects, managing teams ranging from 10 to 100+ members
• Cultivated customer relationships across business functions and collaborated with C-Suite and Senior Management to achieve results and reach annual signings goals of $8M.
• Developed business cases, set budgets, and generated implementation roadmaps to facilitate end-to-end life cycles of business process and enterprise system initiatives
• Led teams in the creation of implementation methodologies for go-to-market sales and delivery
• Defined the intricacies of global outsourcing programs, including timelines, deliver

PricewaterhouseCoopers (PwC) Management Consulting
Senior Consultant / Managing Consultant
8/1993 - 12/2006
Provided Program & Project Management to teams up of up to 200 members across all stages of a system implementation lifecycle.

Kikkoman Information Systems Management Consulting
Systems Analyst
8/1991 - 8/1993
Functional and Technical Analyst for financial system implementation at a food distribution company