Developed an overview on Leadership fundamentals entitled "Developing Your Sphere of Influence", supported by examples from my own experience. Did outreach to connect with decision makers to pitch it to. Delivered it to:
• Career Confidence – career development group in the DC-Baltimore area – multiple presentations.
• PMI – Northern Nevada chapter – "lunch and learn" session February, 2024 1.0 PDUs.
• PMI – Baltimore chapter – Columbia division chapter meeting May, 2024 2.5 PDUs.
• PMI – Delaware Valley chapter – chapter meeting May, 2024 2.0 PDUs.
• PMI – Baltimore chapter – Baltimore division chapter meeting May, 2024 2.5 PDUs.

Led a team of 5 Product Owners in the MDP program. Collaborated with UX design leaders and system architect in solution design. Collaborated with system engineers to determine enhancement feasibility and trade-offs. Prioritized feature enhancement planning based on regulation updates with client managers. Led Scrum team in backlog refinement and sprint planning. Elicited requirements from Federal client managers. Authored epics for Product backlog. Decomposed epics into user stories and acceptance criteria for Scrum team backlog.
• Transitioned MDP roadmap planning from the incumbent contractor to Softrams.
• Developed and nurtured trust-based relationships with client managers and business partners.
• Coached new Product Owners on planning for a sprint cadence, team leadership, and product demonstration.
• Analyzed multi-year usage statistics of the system report portfolio to craft a strategy for proposed enhancements.
• Created and led development and delivery schedules for 7 HPMS sy

Led new feature development with an 11-person SAFe Scrum team. Consulted with client managers in prioritizing features and goals with the product roadmap. Elicited system requirements from Federal Subject Matter Experts. Authored epics, user stories, and acceptance criteria in Jira for Scrum team backlog. Led Scrum team in backlog refinement and sprint planning. Deployed new functionality in a CI / CD DevOps environment.
• Transformed a low performing Scrum team to deliver on its commitments from 30% to over 90% by coaching on refined estimation and leadership skills. Restored client's confidence in the team.
• Maintained trust-based relationships with client managers and stakeholders.
• Demonstrated progress on goals bi-weekly to CMS stakeholder community via system demonstrations.
• Provided EQRS subject matter expertise to the Sprint development team.
• Led Scrum team in Program increment (PI) planning for MVP deployment.

Analyzed discovery information into product requirements and user stories. Validated design assumptions with strategic partners. Designed features in Balsamiq based on collected discovery research. Conducted UX interviews for product design validation. Documented product development plans with Kanban methodology. Pitched solution to prospective clients and partners. Managed product roadmap for MVP and 3 versions.
• Closed 3 out of 13 sales pitches.
• Conducted competitive pricing analysis.

Led a cross-functional team consisting of a UX director, UI designers, marketing, back-end developers, localization specialist, QA, and DevSecOps. Deployed new functionality in a CI / CD DevOps environment. Reviewed and vetted feature development requirements and specifications. Negotiated requirements with department stakeholders.
• Led development of 25 UX enhancements to increase user engagement and monetization. Reduced abandonment rates by ~8%.

End-to-end manufacturer of home and corporate automation systems.
• Engineered Arabic text display functionality. Enhanced penetration of Middle Eastern market.
• Conducted competitive analysis of third-party system extensions for Arabic text display.

Manufacturer of M&Ms and other retail food products.
• Led UI design and development for the candy personalization ecommerce system. Integrated UI with Facebook API to integrate users' online photographs into the candy design process.
• Collaborated with call center management to elicit project requirements for reducing inbound call volume.
• Led redesign and development of in-store, self-service candy design kiosk. Reduced design/sale time by ~40%.