• Strategic and technology planning for the State of Rhode Island. Led the development of RI's State Medicaid HIT Plan (SMHP), which secured CMS funding for the state's EHR deployment and adoption initiatives.
• Led a multi-vendor Health Information Exchange implementation for a Chicago-based health system; advised the client on Agile methodologies and PMO implementation strategies/best practices.
• Strategy & program management consulting for a world-class hospital. Led the pilot implementation and evaluation of Real-Time Locating System (RTLS) technologies in the clinical setting.

Certified Instructor & Faculty Advisor within the Health & Medical Informatics program. Teach two graduate-level courses: Emerging Technologies in Health/Medical Informatics and Strategic Healthcare IT Management.

Hired to bring strategic leadership, commercial healthcare technology expertise, and experience in large-scale strategic planning and engagement management to this nationally recognized strategy/advisory consulting firm specializing in public-sector healthcare.
• Led strategic consulting engagements focused on assessing health plan readiness (from operational, technology, and market perspectives) for new plan/product offerings, including ACA Medicaid Expansion.
• Drove the development of new consulting capabilities focused on operations optimization and excellence.
• Advised internal HMA leadership on the viability and optimal positioning of new healthcare consulting services focused on emerging technologies, including artificial intelligence (AI).
• Applied healthcare and technology expertise to develop content and 'mock scoring' in support of large-scale client responses associated with Dual-Eligible Special Needs Plan (D-SNP), Medicaid, and ACA plan RFPs.

Hired to co-found and anchor a new Healthcare Business Consulting practice, focused on building strategic consulting capabilities and technology engagement 'pull-through' for this global digital consulting firm. Responsible for development of overall practice strategy and 'go-to-market' plans.
• Drove development of a consulting practice model based on three pillars – Digital Transformation, Operating Model Optimization, and M&A (Pre/Post Integration).
• Developed pre-sales and account management strategies in support of business development efforts.
• Served as Program Manager for a multi-phase, multi-work stream, multi-vendor initiative for Blue Cross Blue Shield of Michigan, focused on implementation of a new Service Operations Medicare Advantage Benefit System. Instituted a 'hybrid' implementation approach, leveraging Agile methodologies for design, development, and testing phases.
• Achieved 100% billable utilization in 14 of first 16 months, with focus on large-scale program

Leadership position within the Healthcare Business Consulting practice of this global product development and digital platform engineering company, with responsibility for strategy, business development, and engagement management.
• Overall responsibility for a large-scale, highly successful management consulting engagement for Cigna, one of EPAM's flagship healthcare accounts. Led a team that achieved the highest level of client satisfaction within this $24M account and delivered consulting solutions that directly resulted in approved proposals for almost $2M of additional business within the first six months.
• Contributed thought leadership and subject-matter expertise within payer, provider, and value-based care technology domain areas.
● Noonan
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Built and directed program management and professional services functions for this start-up healthcare consulting firm.
• Developed marketing materials, proposals, and statements of work; provided pre-sales and pre-engagement support.
• Directed program management and strategic consulting engagements for key healthcare clients.
• Developed and implemented innovative methodologies that aligned service delivery with client needs.

Pursued two contract project management engagements in parallel with creation of a new management consulting firm. Directed the implementation of a web-based Clinical Pharmacy Management System and a large-scale, multi-vendor Underwriting Rating & Analysis solution.

Conceptualized, built, and directed a new business strategy/technology development organization tasked with packaging, delivering, and managing technology solutions for a network of 12,000 Tufts Health Plan providers.
• Achieved dramatic increases in technology utilization among Tufts Health Plan providers, with overall administrative cost savings valued at $3M per annum.
• Developed technology strategy, marketing, and communication plans designed to accelerate deployment of electronic transaction capabilities, including claims, referral, eligibility, and other transactions.

Provided business consulting and project management services, focused on implementation of electronic referral management solutions and development of plans and program management capabilities to support the implementation of a subsidiary Medicaid HMO for a client health plan.

Held several functional management roles with progressive levels of responsibility. Led IT organizations that supported mission-critical business functions and initiatives across the enterprise.
• Led the establishment of the corporate Y2K compliance organization, encompassing systems remediation, business risk, and communications; responsible for 40 full-time and consulting staff and operations located in the US and India.
• Managed the successful implementation of an enterprise-wide messaging and workflow applications infrastructure.
• Led a team responsible for providing IT support to the Sales, Marketing, and Underwriting organizations, including project portfolio management and development and enhancement of solutions and business processes.