• Lead Agile methodologies across diverse teams, resulting in increased project throughput and faster time-to-market.
• Facilitate daily stand-ups, sprint planning, reviews, and retrospectives, fostering continuous improvement.
• Collaborate with stakeholders to prioritize and refine product backlogs, ensuring alignment with business objectives.
• Mentor and coach teams on Agile principles and Scrum framework, improving dynamics and self-organization.
• Proactively identify and resolve project risks and impediments, maintaining momentum, and meeting deadlines.

• Managed end-to-end project lifecycle for technology software enhancements, including resource allocation and capacity planning. Achieved 5% under budget project completion.
• Implemented robust project governance and communication within 90 days to executive sponsor and senior leadership. Improved customer satisfaction through effective roadmap, risk management, issue prioritization, and resolution. Introduced executive KPI dashboards and briefs.
• Directed project engagement team in customer strategic initiatives utilizing Agile, resulting in $2.5M on budget and on-time delivery of technology software enhancements resulting in an improved customer experience.
• Provided project cost management in 1 year, including resourcing, invoicing, and payments, resulting in improved customer relationship management.

• Executed the implementation of Microsoft 365, multifactor authentication (MFA), and Azure to include user adoption strategy development at numerous client sites, employing Agile methodologies for efficient, effective deployment.
• Enhanced Agile operational excellence standards and offerings, from 5% to 75% coverage in 4 months, influencing ~100 clients & mentor 24 colleagues on best practices.
• Managed complex projects simultaneously, driving on-time delivery, increasing customer satisfaction by 25%.

• Revolutionized Catapult's participation in Microsoft's FastTrack Program, achieving 400% year-over-year growth with 150 team members impacting 200 clients leveraging Scrum.
• Transformed Catapult’s status in Microsoft's Solution Assessment program in 90 days, guiding cross functional alignment to internal and external stakeholders leveraging Kanban.

• Exceeded Data Platform products consumption targets of 105% and 140% in Azure for FY17 H2 as Data Platform SSP.
• Conducted 50+ in-person Microsoft 365 client training sessions in the capacity of a Modern Workplace SSP for a Fortune 10 customer to drive a business decision for E5 licensing.
• Attained 110% of consumption targets for all products and 130% on Windows 10 in FY18 as an Account Executive.

• Facilitated client reporting on projects: project plans, status, performance to budget, and forecast for executive briefs, including analyzing technology trends and identifying opportunities as a trusted partner.
• Developed 25 consultants, accountable for their consulting development, staffing to projects, tracking their professional growth, and monitoring their strategic customer relationships.

• Led project management activities for multiple components of Microsoft SharePoint, resulting in successful integration and improved customer solutions with escalations as necessary for a global M&A initiative.