●Provide product vision, manage roadmap, and work with customers and stakeholders to provide a premium content caching and delivery service with the maximum QoE possible for Verizon customers.

●Interim Head of Product for the $50M+ Edge Delivery business, including the P&L, product package and mix, and the associated sales and marketing strategy.
●Manage 2 Product Managers for the content delivery and analytics & data product lines.
●Evaluate vendors, partnerships, and M&A opportunities for edge delivery and compute in the live video streaming, ML/AL, and blockchain technology spaces.
●Launched 3 new products and improved software development velocity by 40% through agile best practices.

●Managed 3 Product Managers for the Web Platforms, Analytics, and Edge Compute product lines.
●Provided product vision and leadership to a SAFe Agile Release Train of 14 Product Owners and Scrum teams.
●Led discovery interviews with potential/key customers and stakeholders to learn, anticipate, and deliver on customer edge delivery and compute needs.
●Used quantitative analysis to develop and manage product line vision, roadmaps, P&L, and evangelize product lines, while collaborating with Marketing and Sales to market and sell $10Ms of dollars in revenue.

●Provide Product Management for 2 SAFe Agile Release Trains of 13 Product Owners and Scrum teams.
●Provide Technical Product Management and Product Ownership for 1 emerging business and 1 web platform Scrum team.
●Deliver AWS-hosted and microservice-based Content Delivery Network (CDN) management, Identity Management, and Single Sign-On web applications and APIs for the Edgecast CDN.
●Use quantitative analysis to derive the vision, develop roadmaps, and evangelize products, while collaborating with Marketing and Sales to generate millions in revenue and business value throughout the product life cycle.
●Conduct interviews with customers and collaborate with the UX/UI team to design and build user experiences customers love.

●Led and built a diverse multi-national team of 15 Linux and Windows Systems Engineers and Admins.
●Managed the deployment, maintenance, and tracking for 10s of thousands of servers and 10s of Petabytes of storage deployed across 80+ data centers globally.
●Developed business intelligence, KPIs, and data visualizations for interdepartmental teams, senior managers, and executive staff, increasing visibility and decreasing the number of servers lost in maintenance by 90%.

●Provided security, systems engineering, and architectural design support and supplied onsite and offsite Tier 3 hardware and software support for DoD customers and our 1,000 SQ FT test lab used by 30 software and QA engineers.
●Developed BOMs, computer hardware specifications, presentations, training materials, and other business collateral.

Network Operations Center (NOC) Manager – Captain January 2004 – November 2008
●Managed a team of 14 satellite and microwave systems controllers providing classified and unclassified telephonic and computer network communications for all US Army strategic operations in Southwest Asia. IT Help Desk Manager – Captain
●Led the Brigade's IT Help Desk operation directing information assurance and network security activities for the non-classified and classified computer networks servicing over 1,000 Soldiers.