Functional Skills

Customer Relationship Management
Vendor Management
Strategic Planning
Budgeting
Software Development
Quality Management
Project Management
Sales Strategy
Procurement
Risk Management
Systems Integration
Operations Management
Product Marketing
Marketing Analytics
Leadership Development

Software Skills

Version control
Miro
Salesforce

Certifications

PMPProject Management Professional

Sector Experience

Business Services
Social & Public Sector

Languages

Arabic
Case Study
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Case Studies

corporateStrategyDevelopment
Digital Filing Implementation System
Business Services Business Planning

Notable Clients

GlobalDWS Solutions

Experience

"Heba Couture" Hilm Venue Management Consulting
PM
8/2024 - 9/2024
Social Media and Digital Engagement
• Supported the creation and scheduling of digital marketing campaigns, ensuring proper content distribution across various platforms.
• Helped track social media engagement and campaign performance, providing insights for improvement. Project and Event Coordination
• Assisted in coordinating marketing events, public relations activities, and outreach programs to engage with immigrant communities.
• Prepared marketing materials, presentations, and briefing documents for meetings and events.
WORK PRINCIPLE 3PS RULE
Have PASSION; Show PERSISTENCE, and be PATIENT to get results.

Immigrant Employment Council of BC society (IEC-BC) Marketing
Marketing Coordinator
9/2023 - 12/2023
Campaign Coordination & Calendar Management
• Managed and maintained the marketing calendar, ensuring timely execution of campaigns, promotional activities, and stakeholder engagements. Scheduled and coordinated meetings with internal teams, clients, and external stakeholders, ensuring alignment on marketing initiatives.
Stakeholder and Partnership Engagement
• Managed communication with government agencies, non-profits, and community organizations, ensuring alignment on marketing initiatives.
• Assisted in fostering partnerships by coordinating outreach efforts and scheduling key meetings.
Content and Communication Management
• Acted as a central communication liaison, ensuring marketing messages and announcements were distributed to relevant stakeholders.
• Assisted in drafting and organizing marketing content, reports, and presentations for public outreach and internal use.
Digital Filing System and Process Optimization
• Designed and implemented a digital filing system fol

Passionfor Dessert Management Consulting
Project Executive
11/2021 - 2/2023
• Planned coordinated and executed high impact events with multiple deliverables including planning, development, and implementation.
• Successfully managed the Executive Office internal and external communications working with stakeholders, members, vendors, and business contacts.
• Assisted the CEO in setting and managing annual organizational goals including communication, implementation, and year-end assessment.
• Managed all logistical aspects related to event planning, venue sourcing and selection, researched and analyzed the market, problem solver solutions and challenges, targeted, and reported any projects' risks.

SittiSoap Management Consulting
Project Control Manager
6/2021 - 10/2021
• Managed Projects delivery on time, always made sure scope of work is up to date.
• Filed and documented reports, charts, projects' correspondence accurately as per ISO requirements, made sure to identify and report any project risks to management.
• Collaborate with all levels of the organization and project team members to uncover pain points and opportunities to accelerate the delivery of new value-added solutions.
• Led a cross-functional, international team responsible for identifying, selecting, and recruiting partners to be featured in the subscription box service. Vendors included representation from United States, Middle East, and Canada.
• Worked with the marketing team in the design and development of all marketing collateral and outreach strategies.
• Maintained up-to-date information and reporting on all vendor agreements through Salesforce.
• Develop detailed project management documentation such as Project Charters, Project Management Plans, Use Case Diagrams, and

GlobalDWS Management Consulting
Project Coordinator
6/2021 - 10/2021
• Managed projects reporting, issues and risks.
• Human Resources planning recruitment and selection, responsibilities such as sourcing for qualified candidates, as well as coordinating logistics procurement / supply chain, and general operations to support delivery of Robotics to clients.
• Supervised project progress by adjusting timelines, addressing issues to the attention of the administration and program team, and proposing solutions to resolve any issue
• Led the implementation, research and assessment of the company's strategy to approach the potential market and customers.
• Responsible for the introduction and launch of "Disinfection Robot" (is an autonomous solution equipped with Ultraviolet-C(UV-C) lights and viral disinfection solution to eliminate harmful airborne and viruses) to local community organizations during the Covid time.
• Led the research, assessment, and implementation of the company's launch strategy by evaluating the current market needs and making rel

Someexistingtrees Management Consulting
Project Director
1/2015 - 8/2019
• Assisted superintendent with troubleshooting structural issues during construction of a massive facility "The LWFBP – Lebanese Waterfront Business Park in Dbayeh Marina.
• Oversaw construction of a of a residential and commercial Complex in Faqra village.
• Coordinated between the different design trade (environmental, structural, irrigation departments)
• Detected and found successful solutions for design problems related to multiple projects.
• Scheduled meetings with clients, vendors and officials to meet project timelines and budgets.
• Established positive and productive work environments.
• Mentored staff and educated them on any project's related issues in a professional and effective manner.
• Worked with the senior management team to develop the overall sales strategy including needs analysis, client profiles, marketing campaigns and outreach strategies through the Middle East & North America Selected Achievement:
• Led the overall client development and retention st

Dar Management Consulting
PMO Lead
2/2000 - 8/2019
• Program and Project management: coordination with multiple deliverables including planning, development, and implementation.
• Managed projects reporting, issues and risks.
• Stakeholders and vendor communication and follow-up.
• Prepared presentations, analytical documentation, and reports.
• Analyzation, research, implementation, problem solving solutions and execution of Business Strategies and challenges.
• Highly professional in QA (quality management) project, report and maps documentations as per ISO system (International Organization for Standardization, Quality Management) for 9000 and 9001
● • Coordinated communications, tracked and followed up on requests, and identified issues of importance which required immediate attention.