• Guide staff to ensure assignments are being completed according to organizational goals and follow-up by providing the necessary feedback for improvement.
• Monitor and evaluate progress of established workflow goals.
• Collaborate with clinical director of operations to oversee and coordinate a contingent labor workforce to supplement staffing in local healthcare facilities.
• Determine and develop proven organizational decisions and processes to improve operational goals.
• Define strategies to promote company growth and profitability.
• Manage all financial operations including bookkeeping, accounts receivable and payable, and budgets.
• Perform HR administrative functions including hiring, onboarding and training.
• Successfully manage project objectives, timelines and budgets.
• Lead various projects including assisting clients with obtaining healthcare facility licensure, development of policy and procedure manuals, credentialing, Joint Commission accreditation and evid

• Successfully managed the operations and administration side of a busy chiropractic and orthopedic medical office seeing an average of 30 patients a day with multiple clinic locations.
• Responsible for all HR functions including interviewing, hiring, and direct supervision of office staff and clinicians.
• Established a mechanism for the shared responsibility and delegation of tasks to a total of 12 front office and clinic staff to improve workflow.
• Conducted monthly compliance walkthroughs to ensure quality and compliance standards according to Joint Commission and AHCA guidelines.
• Assessed clinic metrics by performing KPI reports and conducting annual staff performance reviews to meet organizational goals.
• Conducted weekly meetings to provide leadership and development for my direct reports.
• Prepared budgets and fiscal management to support supplies and day-to-day operations of the clinic.
• Lead strategy-based decisions to successful meet the service standards and p

• Provided strategized decisions and achieved operational goals and targets, by successfully credentialing with 4 long-term care health plans within the first quarter of operations.
• Established policies and procedures and maintained compliance in accordance with state agency licensure and health plan contracts.
• Monitored staff performance by implementing client satisfaction surveys and conducting staff evaluations.
• Successfully guided staff through the COVID-19 pandemic by communicating and providing the necessary resources to continue providing services to clients.
• Implemented new processes to mitigate interruptions to business operations during COVID-19.
• Managed fiscal operations including accounting, budgeting, payroll and billing. Reduced operating costs by 50% during a six-month period.
• Performed HR administrative functions including recruiting, interviewing, onboarding and the training and development of staff.
• Directed business development by profitably iden

• Prepared budgets to maintain day-to-day operations and maximized revenue by reducing costs to meet organizational goals.
• Presented and lead a strategic decision to convert from use of paper to adopting an electronic health record system.
• Handled invoices and billing claims for 100 clients by utilizing Florida Medicaid Managed Information System.
• Established objectives to improve the standard of service by measuring the performance of our caregivers.
• Re-designed processes to create a new role to assist with administrative functions to improve operational efficiency.
• Recruited, conducted interviews, and onboarded all staff, provided direct supervision and ongoing staff training and development.
• Provided oversight and evaluation for the delivery of services provided by staff, by conducting annual performance reviews.
• Supervised and provided guidance to staff by clearly communicating the company's goals and vision during meetings and weekly memos.