• Led product strategy and roadmap execution by defining timelines and aligning technical and business priorities, resulting in a 20% reduction in project turnaround time and increased delivery efficiency.
• Defined pain points, communicated the vision, and developed a data-driven capacity planning framework, increasing B2B2C customer success efficiency by 30% and improving service delivery response times.
• Led cross-functional collaboration across engineering, design, and business teams, launching a utilization monitoring solution leveraging machine learning models to improve pipeline predictions by 15%.
• Launched KPI-driven dashboards and decision-support tools, presenting actionable insights to C-suite executives to enhance strategic planning, budget allocation, and financial oversight.
• Partnered with Sales Ops and GTM teams to build Salesforce-integrated Tableau dashboards, improving forecasting accuracy by 25% and increasing pipeline visibility.

• Implemented a global capacity planning strategy to mitigate COVID-19 supply chain disruptions, ensuring continuous product availability and driving a 13% revenue increase during critical market fluctuations.
• Built data pipelines and reporting from scratch in a lean startup environment, standardizing unstructured processes through 30% more accurate, actionable insights across operations, sales, and product teams.
• Integrated Salesforce CRM data with forecasting models, enhancing B2B sales predictability, while applying EDA and regression analysis to reduce forecasting errors by 20% and refine market and product strategies.
• Facilitated sales planning and account segmentation efforts, aligning capacity models with revenue targets and territory planning goals.
• Supported cross-regional technical solution deployments in partnership with engineering, marketing, sales, and UI/UX teams, improving user adoption and aligning delivery with localized operational needs.

• Led the development and launch of an agricultural hackathon, aligning cross-functional teams across multiple institutions to implement scalable processes that increased participation by 70% YoY and secured $400K in sponsorships, driving long-term program sustainability.
• Designed and implemented data-driven solutions, improving program efficiency by 40% and streamlining collaboration across stakeholders.
• Implemented data management principles to streamline program operations in an Agile environment.
• Partnered with founders and project teams to shape product vision, refine user stories, create GTM strategies for scalable B2C and B2B offerings driving innovation and impact.

• Coordinated operations across procurement, logistics, and warehouse to manage critical projects’ logistics and procurement, ensuring 100% operational continuity and reducing supply chain delays.
• Oversaw the development of reporting systems to track key supply chain metrics (e.g., order accuracy, inventory turnover), ensuring data-driven decision-making accuracy.
• Collaborated with technical teams to identify and resolve data entry discrepancies, improving workflow efficiency by 35%, while ensuring regulatory and audit compliance across supply chain records.
• Mentored junior staff in data analysis techniques and process optimization.