Accountable for $6.3m cost of revenue (CoR) organization. Within 4 months built a strategic roadmap of improvements to offset CoR by $6.4m with the net effect of doubling the teams output. Within the first year CoR reduced by $1.3m; allowing the teams to avoid doing ~11k hours of work while increasing throughput. As a result, for the first time in company history, Professional Services & Implementation Services yielded a positive gross margin. Created my sixth green field data science team that started implementing AI / ML services into data products and data operations. Managed a portfolio of ~190 client projects, largely through building AI Assistants. Graduated seven leaders from a personally crafted "Building High Performance Teams" master class. Architected a data platform to manage ~2pb of storage, ~50m patients, ~1 trillion total records, ~10 billion physical files. Remediated critically high security findings: Log4J, Okta breach, shared user accounts, Implemented a global data

Grew my direct division 5x YoY from roughly $4m to $20m revenue. Also directly grew my partner division by 30% adding $11m in additional revenue. Solutioned, Architected, Delivered full-stack, end-to-end data & analytics programs & platforms across 173 unique accounts. Primary industries: Healthcare (payer & provider), Financial Services, Higher Education, Oil & Gas, Consumer Packaged Goods, Retail, Manufacturing Automated effort-estimation process, reducing turn around time from weeks to minutes. Previously it took several client

Created a data-driven, technology forward culture that enhances the healthcare delivery model to technology-based encounters that are virtual, on-demand and patient-generated. Created a 6-12 month strategic plan and 10 year budget in the first two weeks. The plan had a strong focus on cloud services and telehealth. Implemented proactive infrastructure monitoring and centralized logging environment that prevented more than $100k worth of hardware replacement costs, reduced downtime from days to minutes and reduced service calls by 58%. Created an MVP RPA/AI chatbot to automate administrative and clinical workflows. Implemented agile and Kanban work practices for all clinical and administrative departments. Implemented centralized alerting, ticketing, patch management, remote monitoring management, anti-virus, knowledge management, event logging, performance management and asset management systems. Reducing our IT budget by over 40%. Rolled out PowerBI dashboards to department managers f

Started with a team of three and grew to a team of 30. Inherited a team that received a 37% reduction in team size and increased ticket throughput by 50%. Developed an architectural plan and strategy for the University's next generation digital experience platform including an industry leading Hadoop back-end. Established first ever product portfolio with more than a dozen market viable options. Within the first six months reduced the operational expense of technology budget by $900k by renegotiating IT contracts. Developed the University's first division of data science and implemented a fail-fast high performance team building model. Implemented a flexible workforce initiative that allowed individuals from all across the US to contribute to capital projects. Implemented Agile practices for software development, data science and software support teams.

Supported: ETL (Datastage, ODI); Databases (Informix, DB2, MSSQL, MySQL, PostgreSQL, Oracle, Greenplum); BI Platforms (OBIEE, Tableau, Crystal, Microstrategy). Developed new data products, created TCO for infrastructure and reported ROI of BI initiatives. Redesigned teams to work in a collaborative environment with systemic data driven OLA's and SLA's. Spearheaded strategic and tactical end to end data governance practices. Built and maintained vendor relations for all Data Services assets Developed a "live" report/dashboard building process where stakeholders could provide requirements and see their report/dashboard built in real-time.

Developed reference architecture for data migration, system integration and analytical use cases. Developed a company wide data governance program including data quality, data definitions & catalog, data security and data standards policies. Managed cross functional project, app dev, data engineering, data science and QA teams. Maintained a cost-effective data ecosystem and infrastructure budget. Developed data-driven strategic initiatives that increased revenue by more than 42%