Directed enterprise-wide process optimization using Lean methodologies to streamline and enhance organizational processes. Developed and implemented strategies, managed cross-functional teams, and achieved substantial performance improvements, aligning with business objectives for measurable efficiency gains.
• Project Portfolio Management: Established and enforced standards for a cross-functional project portfolio, ensuring timely, on-budget delivery through effective resource management and senior leadership updates
• Continuous Improvement: Overhauled process for collection of Lab Normal Ranges at Study Start-up, cutting collection time by 75% and increasing completeness by 15% within three months by eliminating 2 hand-offs
• Risk-based Management: Centralized document classification activity and implemented a risk-based approach to TMF Quality, reducing errors by 55% and improving TMF quality by 10% while maintaining adherence to sponsor requirements

• Cross-Cultural Exposure and Relocation: Undertook a career sabbatical for international travel and relocation, gaining diverse cultural insights and enhancing multinational perspective

Promoted to Trial Master File (TMF) Global Process Owner, overseeing ICH GCP process across Clinical Operations, R&D, and external CRO partners. Spearheaded change management initiatives, strengthened Standard Operating Procedures (SOPs) and metrics, and partnered with leadership to enhance the Clinical Finance ecosystem.
• Change Champion: Championed a cross-Roche OCM campaign, engaging 5K+ end-users, resulting in a 10% increase in Timeliness and a 30% boost in end-user engagement scores within 6 months
• Strategic Leadership: Designed and executed strategic plan for TMF ecosystem, which incorporated ICH GCP updates, Veeva implementation plan, and organizational needs
• Clinical Finance Transformation: Provided oversight and strategic direction for Clinical Finance processes, working with internal partners to streamline processes and simplify process governance structure

International relocation to contribute Lean Six Sigma and project management expertise to enterprise-wide global projects in Switzerland, provided coaching and training on Lean Six Sigma methodologies, utilizing activity-based costing techniques to optimize finance and procurement processes.
• Vendor Contract Consolidation: Consolidated 15 regional vendor contracts into a Master Service Agreement, saving $45M over 3 years and enhancing issue resolution and collaboration
• Cost Efficiency Modeling: Developed activity-based costing models for end to end Procure-to-Pay process, optimizing resource allocation and enabling cost-effective workforce planning
• Lean Six Sigma Training Enhancement: Revamped and led Lean Six Sigma training for 100+ Finance colleagues, significantly improving White Belt and Kaizen Leader programs

Drove operational excellence by optimizing processes and leading cross-functional teams to achieve peak efficiency. Led project management efforts, developed impactful productivity metrics, and managed successful change management and system integration initiatives.
• Lifecycle Productivity Optimization: Designed and launched a comprehensive Service Level Metric for patient case lifecycle activities, driving a 17% productivity surge within 6 months
• Operations Management: Streamlined critical processes and optimized customer and patient experiences during peak periods, orchestrated system integration, and provided strategic updates to senior leadership
• Strategic Initiative Lead: Drove the seamless insourcing of coverage and reimbursement services, delivering on time and within scope through strategic team alignment and optimized project execution