Provide consulting services to clients evaluating and implementing systems
• Mentor clients in leading practices in systems analysis, project management, change management, and training
• Lead workshops in collaboration, sharing leading practices, bringing together groups who may not naturally
interact, ensure all stakeholder requirements are captured, also involve them in design, test, and trainiing phases.

• Sold and delivered learning related projects from $50,000-$1.5 million dollars in size
• Sold additional consulting work and add-on projects resulting from my ability to lead and complete projects
• Won and successfully implemented projects from competing firms who could not execute work as promised
• Mentored new hires to the firm and new project staff on leading practices in consulting and project expectations
• Collaborated with other groups on learning projects, demonstrations, sales

• Consistently performed above job level in project leadership and execution
• Led learning related projects from $20,000-$1 million dollars in size, from sales cycle and pre-sales demonstrations through implementation to post-production support activities and hand-off to clients
• Projects included: system analysis, vendor selection, system implementation, change management, and training
• Designed and delivered end-user and administrator training on HRIS and learning management systems

• Led banking clients in brokerage system merger, change management, testing, training, and production support
• Designed business process and SharePoint site for custom production support ticketing, tracking, and reporting
• Designed and delivered end-user training on Microsoft Office, SharePoint, and back-end brokerage systems

• Led for PeopleSoft Enterprise Learning Management 8.8 and 9.0 implementation projects
• Led global client workshops in business process design, fit-gap analysis, developed and delivered training to end-users and learning administrators
• Designed Specifications Documents for customizations of on-premise learning management systems
• Presented at Oracle User Groups on implementation leading practices

• Achieved multiple promotions during my tenure. Started in customer service, ultimately became a Senior Business Systems Analyst and internal consultant in Advisor Learning Services and later Corporate Learning Services.
• Resulting from Ameriprise spin-off from American Express, was a lead on a project to replace Lotus Notes custom Learning Management database with PeopleSoft Enterprise Learning Management system, rolled out to 25,000 financial advisors and support staff.