Functional Skills
ERP Implementation
Technology Strategy
Workforce Optimization
Software Skills
SAP
ServiceNow
BMC Remedy
Microsoft Visio
Microsoft Office
Microsoft Excel
Microsoft Word
Certifications
ITILIT Infrastructure Library Certified
Sector Experience
Financial Services
Media & Entertainment
Real Estate
Technology
Experience
Independent ITSM Consultant
Management Consulting
ISMTSM Bus Process Analyst
7/2018 - Present
Independent contractor, IT Service Management process analysis, recommendations and implementation.