Functional Skills

ERP Implementation
Technology Strategy
Workforce Optimization

Software Skills

SAP
ServiceNow
BMC Remedy
Microsoft Visio
Microsoft Office
Microsoft Excel
Microsoft Word

Certifications

ITILIT Infrastructure Library Certified

Sector Experience

Financial Services
Media & Entertainment
Real Estate
Technology

Experience

Independent ITSM Consultant Management Consulting
ISMTSM Bus Process Analyst
7/2018 - Present
Independent contractor, IT Service Management process analysis, recommendations and implementation.