Functional Skills

Performance Management
Communications
Talent Acquisition
Project Management
Business Operations
Learning & Development
Employee Engagement
Leadership Development
Instructional Design
Employee Retention
Operations Management
Transportation Management Systems (TMS)

Software Skills

Canva
Monday
Storage Area Network (SAN)
Wrike
UKG Pro
ADP
Airtable
Dropbox
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Outlook
Peoplesoft

Certifications

SHRM-SCPSHRM Senior Certified Professional

Sector Experience

Business Services
Media & Entertainment
Social & Public Sector
Transportation & Logistics
Travel & Hospitality

Experience

Memphis Grizzlies Human Resources
HR Business Partner, Business Operations
9/2018 - Present
Responsible for overall Talent Acquisition Strategy, including complete employee life-cycle, for Exempt, Non-Exempt, and Intern, Fellow, and Early Career Professionals (IFECs). Manage employee relations, conflict resolution, performance, and coaching managers, directors, executives weekly on various topics, including staffing, compensation planning, pipelining new talent, policy application, and employee engagement. Supervises HR Assistant and team of 3 receptionists.
 Awarded 2023 HR Professional of the Year from Tennessee SHRM, with second nomination in Fall 2023 as HR Professional of the Year and HR Team of the Year in the state of Tennessee.
 Created Grizzlies Engaged (GE) Programming, including logo design oversight, which provides engagement activations for employees for the purpose of Retaining Top Talent, Talent Acquisition, internal and external Community Engagement, Total Rewards Programming, and other Employee Programming.
 Held first experiential game-night job fair,

NATIONAL EXPRESS, DBA DURHAM SCHOOL SERVICES Human Resources
Talent Acquisition Partner and Field Recruiter
8/2014 - 9/2018
Supported full cycle recruiting and selection process for exempt and non-exempt positions in the Shelby County Region consisting of nine locations within five different school districts. Consulted with Operations Managers and HR Business Partners to determine the best solutions to finding talent with internal and external candidates. Identified talent needs, built and executed recruitment strategies, developed thoughtful, comprehensive, position-specific search strategies which leveraged best practice recruiting methodologies incorporating diversity to candidate search.
 Developed, implemented and drove recruitment initiatives and programs to achieve business needs via partnerships, radio and media presence, social media efforts; Qualified an average of 200 candidates within first four weeks of project which resulted in immediate employee placement. Maintained above company average staffing throughout the 2015, 2016 and 2017 recruitment seasons. Average staffing for 2015 was 105.6%;

Victory University Human Resources
Associate Vice President of Human Resources/Director of HR
1/2008 - 1/2014
Chief human resources officer for locations in Memphis, Tennessee and San Diego, California. Provided strategic
and day-to-day oversight for organizational development and institutional HR policies. Also responsible for other programs including employee relations, staff and leadership development, benefits, personnel policies and procedures, recruitment and orientation, payroll, faculty and staff compensation, performance management systems, compliance issues and personnel records. Reported to the University President and also served as a member of the President's Executive Team.