Functional Skills
Project Management
Communications
Business Intelligence
Systems Integration
Human Capital Consulting
Business Analysis
Service Innovation
Customer / Vendor Calls
Digital Care Delivery Model
Data Collection / Research
Software Skills
Jira
Smartsheet
Microsoft Visio
Microsoft Office
Certifications
SASMSAFe Advanced Scrum Masters
SASAFe Agilist
Sector Experience
Financial Services
Healthcare
Technology
Telecom
Transportation & Logistics
Fortune 500
Experience
Centene
Management Consulting
Principal Consultant
2/2020 - 6/2023
As Principal Consultant, I worked with several divisions and teams across Centene Corporation.
- Partnered with senior leadership to create a collaborative, team-centric culture
- Trained and leadership, product management, and delivery teams on the Product Delivery Life Cycle, from Product Strategy and Roadmaps, through quarterly planning, to team-level processes.
- Led the organizational transformation for the Identity & Access Management department, from the creation of a vision, core capabilities, cross-functional delivery teams, and a sustainable, effective feature-flow cadence and process.
- Partnered with senior leadership to create a collaborative, team-centric culture
- Trained and leadership, product management, and delivery teams on the Product Delivery Life Cycle, from Product Strategy and Roadmaps, through quarterly planning, to team-level processes.
- Led the organizational transformation for the Identity & Access Management department, from the creation of a vision, core capabilities, cross-functional delivery teams, and a sustainable, effective feature-flow cadence and process.
Charter Communications
Corporate Strategy & Development
Consultant
2/2023 - 6/2023
Strategic advisor to Technology leadership: I led the initial software development kick-off for an Enterprise Workflow Optimization tool. I structured and trained development teams, facilitated the first Release Planning event, led the continuous process improvement function and escalated/resolved program impediments to and with senior leadership. Despite lack of product management function and production environment, the delivery teams were able to lay the foundation for the multi-million dollar effort, from both a product and process perspective.
Change Healcare
Corporate Strategy & Development
Principal Consultant
3/2020 - 10/2022
As Principal Leadership Consultant and Site Lead, I shepherded the organizational transformation for a 500-person Core Technology division. I worked with executive and senior leadership to build and execute a comprehensive Transformation Roadmap and Leadership/Enablement backlog. We successfully converted five silo organizations into 25 cross-functional, independent teams. Our efforts resulted in a 150% time reduction in moving to the Cloud, significantly improving time-to-market, Business-Technology relationships, and a collaborative culture.
PayPal
Management Consulting
Principal Consultant
4/2022 - 7/2022
Led the enterprise kick-off for a state-of-the-art Quantum Data Mesh Intelligence platform to support the Credit and Consumer Risk function.
- Facilitated creation of a Product Roadmap
- Designed and built four delivery teams
- Designed and co-ordinated the first Release Planning event
The product successfully launched December 2022
- Facilitated creation of a Product Roadmap
- Designed and built four delivery teams
- Designed and co-ordinated the first Release Planning event
The product successfully launched December 2022
Lumeris
Product Management / Strategy
Director
9/2016 - 9/2020
I led the enterprise-wide digital transformation for Lumeris
- Worked with C-level, executive, and senior leaders to establish and execute a transformation roadmap
- Built, coached, and trained 35 cross-functional teams across Product & Technology, Finance, HR, and Legal departments.
- Organized and facilitated company-wide quarterly planning events
- Increased delivery velocity >200% over 4 years
- Successfully onboarded several health plans, including Blue Cross/Blue Shield, Mutual of Omaha, Stanford University Health, BayCare, to name a few
- Worked with C-level, executive, and senior leaders to establish and execute a transformation roadmap
- Built, coached, and trained 35 cross-functional teams across Product & Technology, Finance, HR, and Legal departments.
- Organized and facilitated company-wide quarterly planning events
- Increased delivery velocity >200% over 4 years
- Successfully onboarded several health plans, including Blue Cross/Blue Shield, Mutual of Omaha, Stanford University Health, BayCare, to name a few
U.S. Air Force
Product Management / Strategy
Senior Leader; Program/ProjectManager
1/1992 - 1/2013
Programs/Projects include: Status of Resources and Training (SORTS) Senior Program Manager: Oversaw SORTS programs for 13 Air Force units across the United Kingdom. Developed automated procedures and provide in-depth training to unit monitors and leadership, resulting in reducing errors from 29% to 0.2% in under four months. Lauded as "Best in Command". Command and Control Course: Senior program manager for the Air Mobility Warfare Center Command and Control course; established enrollment criteria, assigned student priorities, managed and assigned class quotas, published annual class schedule and validated course curriculum for400 students peryear. Global Decision Support System II: Served as chief Subject Matter Expert and government liaison to Federated Software Group and ComputerSciences Corporation. Managed requirements and coordinated three-year waterfall/iterative release schedule for $500M next-generation worldwide Command and Control management system integration. Global Decisi