Functional Skills
Agile Software Development
DevOps
Business Development
Software Development
Project Management
Data Migration
Good Manufacturing Practice (GMP)
Business Process Outsourcing
Business Unit Strategy
Communications
Retail Management
Process Improvements
Product Data Management
Operations Management
Software Skills
Airtable
Jira
Azure DevOps
Asana
Microsoft Office
UNIX
Linux
Speech recognition
Salesforce
Trello
Certifications
PMPProject Management Professional
Sector Experience
Business Services
Financial Services
Healthcare
Manufacturing
Technology
Case Study
Case Studies

Business Process Creation for Warehouse Re-invention
Manufacturing
Project Management
Operational Transformation

Notable Clients
Mercer
Schneeberger
Fortune 500
Experience
Black Dog Management
Management Consulting
Project Management Consultant
1/2023 - Present
* Highlight: Led a complex application migration during a large multi-company divestiture by coordinating human and technical resources while
ensuring clear communication and documentation
* Management of complex technology projects from start to finish, with a proven track record of success in meeting deadlines and budgets
* Identified key technological assets for divestiture, developed a comprehensive transfer plan, and allocated team resources while mitigating risks
* Successfully transferred all critical data-including customer records, financial data, and intellectual property-from the divesting company to the new owner within strict time constraints
* Seamlessly integrated divested assets into the new owner's IT infrastructure, ensuring complete system compatibility and data accessibility
* Created strategy for archiving of data to meeting legal compliance standards and data retention policies
ensuring clear communication and documentation
* Management of complex technology projects from start to finish, with a proven track record of success in meeting deadlines and budgets
* Identified key technological assets for divestiture, developed a comprehensive transfer plan, and allocated team resources while mitigating risks
* Successfully transferred all critical data-including customer records, financial data, and intellectual property-from the divesting company to the new owner within strict time constraints
* Seamlessly integrated divested assets into the new owner's IT infrastructure, ensuring complete system compatibility and data accessibility
* Created strategy for archiving of data to meeting legal compliance standards and data retention policies
The Black Dog Group
Operations
Principal, Chief Operating Officer
1/2023 - Present
* Oversee daily operations of The Black Dog Group
* Ensure efficient workflows and implement business strategies that support growth and client satisfaction
* Manage key departments such as finance, HR, and project delivery
* Streamline internal processes and collaborate closely with the CEO to align operations with the company's goals
* Play a critical role in resource planning, performance tracking, and fostering a productive team environment
* Ensure efficient workflows and implement business strategies that support growth and client satisfaction
* Manage key departments such as finance, HR, and project delivery
* Streamline internal processes and collaborate closely with the CEO to align operations with the company's goals
* Play a critical role in resource planning, performance tracking, and fostering a productive team environment
Wayfair
Management Consulting
Senior Technical Project Manager
1/2021 - 1/2023
* Highlight: Successfully spearheaded the strategic implementation of a high-priority decentralization initiative across multiple development phases, culminating in Beta release preparation
* Demonstrated expertise in concurrent project management, orchestrating multiple initiatives through comprehensive lifecycle phases while maintaining meticulous oversight of project plans, resource allocation, and deliverable tracking
* Orchestrated comprehensive feedback testing across multiple business units, facilitating the systematic decommissioning of legacy application interfaces
* Led a customs and finance initiative analyzing transport, import, and tax implications for Wayfair's expansion from U.S. to Canada, including managing discovery phases and achieving early issue resolution
* Founded and developed a company-wide Project and Program Management community to share best practices and foster collaboration among
Wayfair employees
* Demonstrated expertise in concurrent project management, orchestrating multiple initiatives through comprehensive lifecycle phases while maintaining meticulous oversight of project plans, resource allocation, and deliverable tracking
* Orchestrated comprehensive feedback testing across multiple business units, facilitating the systematic decommissioning of legacy application interfaces
* Led a customs and finance initiative analyzing transport, import, and tax implications for Wayfair's expansion from U.S. to Canada, including managing discovery phases and achieving early issue resolution
* Founded and developed a company-wide Project and Program Management community to share best practices and foster collaboration among
Wayfair employees
PTC Inc.
Management Consulting
Senior Project Manager
1/2017 - 1/2021
* Highlight: Deployed two consecutive releases successfully of Salesforce data-cleansing initiative, ensuring no loss of data nor loss of productivity
* Managed cross-functional teams to produce requirements, establish milestones and lead development, implementing measurable ends towards accomplishing specific goals
* Spearheaded multiple strategic governance and process initiatives through comprehensive lifecycle management, ensuring meticulous project
planning, detailed milestone tracking, and effective stakeholder communications
* Led the implementation of a comprehensive software standardization project that established unified naming conventions, content guidelines, and release schedules across multiple applications, resulting in enhanced efficiency in software maintenance processes and improved user experience
* Established a Security Community-of-Practice across business units to enhance Technical Operations' security collaboration
* Managed cross-functional teams to produce requirements, establish milestones and lead development, implementing measurable ends towards accomplishing specific goals
* Spearheaded multiple strategic governance and process initiatives through comprehensive lifecycle management, ensuring meticulous project
planning, detailed milestone tracking, and effective stakeholder communications
* Led the implementation of a comprehensive software standardization project that established unified naming conventions, content guidelines, and release schedules across multiple applications, resulting in enhanced efficiency in software maintenance processes and improved user experience
* Established a Security Community-of-Practice across business units to enhance Technical Operations' security collaboration
DEPOSITORY TRUST & CLEARING
Management Consulting
Project Manager
1/2015 - 1/2017
* Directed strategic coordination of cross-functional teams and technical resources to achieve project objectives while maintaining operational excellence
* Facilitated comprehensive stakeholder communication through detailed progress reporting and performance metrics
* Successfully implemented and delivered a SaaS API integration project with third-party partnership, completing ahead of schedule and achieving cost savings exceeding $100,000
* Collaborated with Product Management and Quality Assurance to implement a weekly defect triage process that became the standard procedure for planning current and future releases
* Coordinated the delivery of code streams across multiple environments (QA, Alpha, Client Test, and Production), optimizing resource allocation between environments and teams
* Facilitated comprehensive stakeholder communication through detailed progress reporting and performance metrics
* Successfully implemented and delivered a SaaS API integration project with third-party partnership, completing ahead of schedule and achieving cost savings exceeding $100,000
* Collaborated with Product Management and Quality Assurance to implement a weekly defect triage process that became the standard procedure for planning current and future releases
* Coordinated the delivery of code streams across multiple environments (QA, Alpha, Client Test, and Production), optimizing resource allocation between environments and teams
Nuance Communications
Management Consulting
Project Manager/Analyst
1/2010 - 1/2015
* Set and managed sprints, ran daily stand-up, reported on progress, triaged bugs, and oversaw release management process
* Released updated & improved speech recognition model to customer who saw an immediate positive impact in adoption and usage
* Led and documented Scrum ceremonies-including daily standups, sprint planning, demos, retrospectives, and backlog refinement-while serving
as Scrum Master
* Released updated & improved speech recognition model to customer who saw an immediate positive impact in adoption and usage
* Led and documented Scrum ceremonies-including daily standups, sprint planning, demos, retrospectives, and backlog refinement-while serving
as Scrum Master
Vanu
Information Technology
Technical Support Engineer
1/2008 - 1/2010
* Achieved {99%} network availability by monitoring radio networks in Network Operations Center.
Acuity Business Integrators
Information Technology
Systems Analyst
1/2006 - 1/2008
* Planned and gathered business requirements, program functions and steps required to develop application software for Tufts Health Plan
Computer Associates
Information Technology
Technical Support Analyst
1/2005 - 1/2006
* Documented and investigated software and network issues related to Single-Sign-On architecture across diverse enterprise UNIX and Linux environments, providing detailed feedback to customers