Functional Skills

Change Management / Org Design
M&A Support
Growth Strategy
HR System Implementation
Operational Transformation
Big 3 Consulting (MBB)
Top Consulting Firms

Experience

9 Zero Advisors LLC Management Consulting
Principal
2/2015 - Present
Strategy and management consulting, with a focus on the travel and leisure industry, outsourcing/call centers, operations, and change management. Clients include operating companies, hedge funds, and private equity firms.
Seattle Vacation Home Other
General Manager
6/2015 - Present
Oversees short and long-term leasing of 26 residential units in Seattle. Also responsible for property renovations and maintenance, as well as hospitality functions for short-term rentals (e.g. vacation rentals, corporate relocations, etc.).
Expedia, Inc. Operations
Senior Director
10/2011 - 6/2014
Ran an internal consulting/project management function for Expedia's Customer Operations, which consists of over 25 call centers and 12,000 agents throughout the world. Built and led a team of 20 accomplished ex-consultants located on 3 continents.
Expedia, Inc. Corporate Strategy & Development
Senior Director
10/2010 - 10/2011
Head of Worldwide Strategy and Business Development for Expedia's corporate travel brand (Egencia). Ran Egencia's M&A efforts and closed a transaction to purchase an Australian player. Responsible for developing annual strategy and 5 year plan for the brand. Also ran Egencia's global partner network or corporate agencies throughout the world.
Boston Consulting Group Management Consulting
Project Leader
9/2006 - 10/2010
Led client engagements across numerous industries, with a focus on Travel & Tourism and the Consumer space.
Castanea Partners Finance
Private Equity Analyst
6/2002 - 6/2004
Middle-market private equity analyst focused on deals in industries such as retail, consumer products, and publishing. Completed several transactions and also led consulting-style engagements for portfolio companies.
Bain & Co Management Consulting
Senior Associate Consultant
9/1999 - 6/2002
3 years strategy consulting across numerous industries and functional areas.