Functional Skills
Project Management
Agile Software Development
Budgeting
Change Management / Org Design
Data Visualization / Reports
ERP Implementation
HR System Implementation
PMO Transformation
Software Implementation
Risk Management
Software Skills
Google Sheets
Google Surveys
Microsoft Excel
Microsoft Project
Microsoft PowerPoint
Microsoft Visio
Microsoft OneDrive
PowerBI
Smartsheet
Qualtrics
Certifications
CSMCertified Scrum Master
PMPProject Management Professional
Sector Experience
Energy
Technology
Telecom
Fortune 500
Experience
JAMES FRANKLIN CONSULTING
Management Consulting
Owner & Principal Consultant
10/2021 - Present
Consulting firm specializing in Tactical & Operational Project Planning, Integrated Scheduling, Project Rescue and PMO services:
• Subcontracted an existing PMO to lead project rescue for a $60M utility workforce management project
• Delivered a series of project schedule templates for a consulting client to improve their schedule management capacity
• Subcontracted an existing PMO to lead project rescue for a $60M utility workforce management project
• Delivered a series of project schedule templates for a consulting client to improve their schedule management capacity
MBO PARTNERS
Management Consulting
Principal Consultant
6/2021 - 2/2023
Subcontracted PwC in PMO roles on multiple projects:
• Portfolio Manager for a $130M HRIS & ERP launch at a Fortune 100 Retail Client; Communicated directly with C-Suite
• Training lead for brewery commissioning PMO; Managed 900+ training hours to support brewery start-up
• Portfolio Manager for a $130M HRIS & ERP launch at a Fortune 100 Retail Client; Communicated directly with C-Suite
• Training lead for brewery commissioning PMO; Managed 900+ training hours to support brewery start-up
ORACLE UTILITIES (OPOWER)
Other
Client Success Manager, Scrum Master
7/2020 - 5/2021
Managed $200M+ in behavioral energy efficiency SaaS programs via Opower's enterprise agile product suite for large utility clients:
• Validated ComEd's residential "Time-of-Use" rate pilot and managed enhancements; Launched PECO "Time-of-Use" rate
• Overhauled Opower's KPI reporting for both recurring and ad-hoc reports seen by utility executives
• Validated ComEd's residential "Time-of-Use" rate pilot and managed enhancements; Launched PECO "Time-of-Use" rate
• Overhauled Opower's KPI reporting for both recurring and ad-hoc reports seen by utility executives
MilkCrate
Information Technology
Chief Operating Officer & Executive Advisor
5/2019 - 8/2020
COO of a Philadelphia-based tech startup that licenses a SaaS mobile app product to mission-oriented companies:
• Transitioned team of eight product managers and engineers to Agile methodology; cut feature delivery time by 50%
• Reduced customer acquisition cost by 25% within one quarter to exponentially increase sales volume
• Transitioned team of eight product managers and engineers to Agile methodology; cut feature delivery time by 50%
• Reduced customer acquisition cost by 25% within one quarter to exponentially increase sales volume
MBO PARTNERS
Management Consulting
Principal Consultant
9/2019 - 7/2020
Subcontracted a PwC PMO to launch Workday for a Fortune 50 Telecom (client executive-facing role):
• Led "project rescue" for a lagging workstream with successful delivery a month ahead of schedule
• Promoted to PMO lead at sponsor request; Managed aggressive integrated catch-up plan for COVID remote transition
• Led "project rescue" for a lagging workstream with successful delivery a month ahead of schedule
• Promoted to PMO lead at sponsor request; Managed aggressive integrated catch-up plan for COVID remote transition
ENTEGRIT
Management Consulting
Partner and Principal Consultant
9/2018 - 9/2019
Advised clients on strategy, organizational change, and portfolio/project management:
• Led Honeywell Smart Grid Analytics Process Improvement (overhaul of RFP response process to increase contract wins)
• Managed performance-based diligence (non-financial) for a VC evaluating multiple PMP training platforms for acquisition
• Led Honeywell Smart Grid Analytics Process Improvement (overhaul of RFP response process to increase contract wins)
• Managed performance-based diligence (non-financial) for a VC evaluating multiple PMP training platforms for acquisition
GREENCASTLE CONSULTING
Management Consulting
Engagement Lead and Management Consultant
9/2013 - 8/2018
Managed projects for Fortune 100 companies. Generated $8M in revenue over five years. Project highlights include:
• IT Delivery Lead for a $178M web convergence and utility analytics project for Exelon Utilities
• Launched e-waste recycling program for Comcast's 1.5k field sites across 38 states; led change mgmt. for 25k field techs
• IT Delivery Lead for a $178M web convergence and utility analytics project for Exelon Utilities
• Launched e-waste recycling program for Comcast's 1.5k field sites across 38 states; led change mgmt. for 25k field techs
United States Steel
Other
Surface Warfare Officer
1/2007 - 8/2012
• Training Liaison Officer, TSC San Diego – coordinated 12 ship-board training officers to maintain deployment readiness
• Training Officer, USS Higgins – managed training and qualifications for 300 officers and crew with annual budget of $500k+
• Main Propulsion Officer, USS Peleliu – managed 60 sailors, oversaw main and auxiliary engineering systems
• Deck Division Officer, USS Peleliu – managed 30 sailors, responsible for deck operations and equipment
• Training Officer, USS Higgins – managed training and qualifications for 300 officers and crew with annual budget of $500k+
• Main Propulsion Officer, USS Peleliu – managed 60 sailors, oversaw main and auxiliary engineering systems
• Deck Division Officer, USS Peleliu – managed 30 sailors, responsible for deck operations and equipment