Functional Skills
Business Intelligence
Quality Assurance
Quality Control
Quality Management
Regulatory Compliance
Risk Management
Software Skills
PowerBI
Google Docs
Microsoft Access
Microsoft Excel
Microsoft Edge
Microsoft Office
Microsoft OneDrive
Microsoft PowerPoint
Microsoft Word
Outlook
SAP
SurveyMonkey
Certifications
CIACertified Internal Auditor
Sector Experience
Chemicals
Industrials
Life Sciences & Pharma
Manufacturing
Transportation & Logistics
Languages
English
Spanish
Portuguese
Experience
Viccia Alpas Consultoria
Management Consulting
Consultant
9/2023 - Present
-Specialized consulting in quality, NBR ISO 9001 standards, and quality management.
-Offering comprehensive services, from process mapping to auditing, providing organizations with a clear understanding of their operations and promoting continuous improvement at all levels.
-Offering comprehensive services, from process mapping to auditing, providing organizations with a clear understanding of their operations and promoting continuous improvement at all levels.
GTEX BRASIL
Other
Quality Asurance Analyst
5/2024 - 7/2024
- Development, review, and control of operational procedures, work instructions, and forms used in Quality processes, ensuring compliance and effectiveness.
Investigation and follow-up of customer complaints related to quality, identifying and addressing their root causes.
- Preparation and analysis of quality indicators for all production units, providing valuable insights for continuous improvement.
- Conducting comprehensive training on quality concepts and tools for the quality representatives of the units, promoting a culture of excellence.
- Carrying out internal audits and supplier audits in accordance with ISO 9001 requirements, ensuring compliance with established quality standards.
- Achieved significant results within 2 months, including a 10% reduction in obsolete and/or unassigned operational procedures at the national level in the quality area; and an 83% reduction in overdue and unresolved non-conformities
Investigation and follow-up of customer complaints related to quality, identifying and addressing their root causes.
- Preparation and analysis of quality indicators for all production units, providing valuable insights for continuous improvement.
- Conducting comprehensive training on quality concepts and tools for the quality representatives of the units, promoting a culture of excellence.
- Carrying out internal audits and supplier audits in accordance with ISO 9001 requirements, ensuring compliance with established quality standards.
- Achieved significant results within 2 months, including a 10% reduction in obsolete and/or unassigned operational procedures at the national level in the quality area; and an 83% reduction in overdue and unresolved non-conformities
KIMBERLY CLARK
Other
Quality Analyst
1/2021 - 1/2024
-Supervision and assurance of compliance with the quality management system, ensuring adherence to established standards and regulations, as well as responsibility for the quality of received finished products.
-Development and monitoring of quality indicators to ensure the achievement of established goals and objectives.
-Management of product and distribution center documentation to meet regulatory and quality requirements.
-Acting as the technical lead, ensuring compliance with applicable regulations and standards.
-Conducting training on quality concepts and practices for distribution center professionals.
-Achieved significant results, including a 53% reduction in obsolete and/or unassigned operational procedures at the national level in the quality area; and a 50% reduction in quality incidents between 2022 and 2023 at the Arujá Distribution Center.
-Development and monitoring of quality indicators to ensure the achievement of established goals and objectives.
-Management of product and distribution center documentation to meet regulatory and quality requirements.
-Acting as the technical lead, ensuring compliance with applicable regulations and standards.
-Conducting training on quality concepts and practices for distribution center professionals.
-Achieved significant results, including a 53% reduction in obsolete and/or unassigned operational procedures at the national level in the quality area; and a 50% reduction in quality incidents between 2022 and 2023 at the Arujá Distribution Center.