Functional Skills

Cost Reduction
Customer Relationship Management
Agile Software Development
Procurement
HR System Implementation
Innovation Management
Marketing Analytics
Leadership Development
Operations Management
Finance Transformation
Communications
Change Management / Org Design

Software Skills

Microsoft Excel
Microsoft Visio
Microsoft Word
Microsoft Office
Microsoft PowerPoint
Microsoft OneDrive
Jira
Confluence
DocuSign
Dropbox
iOS
iPhone
MacOS
Microsoft Project
Google Docs

Sector Experience

Business Services
Financial Services
Life Sciences & Pharma
Technology
Telecom

Notable Clients

Addiko Bank
De Beers
First Bus
PokerStars
Telefonica

Experience

The E Den Thought Ltd Management Consulting
Founder / Director
6/2016 - Present
I started this consultancy to help organisations create real clarity and alignment around their aspirations, and deliver their visions
SIA PARTNERS Management Consulting
Director
9/2016 - 10/2017
Employed as a Director in the Transformation and Change practice
Ignite Consulting Ltd Management Consulting
Consultant / Operating Model Lead
3/2015 - 6/2016
Employed as a senior member of this innovation and change consultancy.
CAPITA CONSULTING Management Consulting
Managing Consultant
1/2014 - 2/2015
Employed as a senior member of Capita Consulting’s Strategy and Target Operating Model & People practice
Boxwood Management Consulting
Engagement Manager
2/2010 - 1/2014
Ran and supported client engagements for this award-winning business change & transformation consultancy
British Telecom Operations
Partnership Director
11/2007 - 1/2010
Owned the relationship between Consumer Operations and BT Openreach
Praxis High Integrity Systems Ltd Management Consulting
Managing Consultant
1/2001 - 11/2007
Engaged as a senior member of this critical systems engineering specialist consultancy
The-e-Den Technologies Ltd Information Technology
Director and Co-founder
1/2000 - 1/2005
Provided specialist web-based solutions. Clients included; BT, RNID, and The Jigsaw Group
Ford Motor Company Information Technology
Systems Analyst & Project Manager
10/1998 - 1/2001
Roles: systems analyst, developer, process re-engineering specialist and project manager
Cranfield University Other
Masters Student
10/1997 - 10/1998
Masters programme