Functional Skills

Benchmarking
Change Management / Org Design
Digital Experience Design
Enterprise Content Management
ERP Implementation
Instructional Design
Leadership Development
Learning & Development
Organizational Learning
Project Management
Sales Force Effectiveness
Sales Training
Software Implementation
Training and Coaching
Agile Software Development

Software Skills

Adobe Captivate
Adobe Creative Cloud
Articulate 360
Camtasia
Machine Learning
Microsoft Excel
Microsoft Office
Salesforce
ServiceNow

Sector Experience

Consumer Goods
Healthcare
Life Sciences & Pharma
Manufacturing
Technology

Languages

English

Notable Clients

Cargill
Emerson Process
Hazelden Betty Ford
Marzetti
Wells Fargo

Fortune 500

Experience

CHS Human Resources
Senior Instructional Design Consultant
1/2025 - 2/2025
Utilized Articulate Rise and Storyline to develop storyboards and training materials for management and employees to understand a new HR system and process for company-wide performance reviews.

T. Marzetti Other
Instructional Design and Training Documentation Consultant
7/2024 - 10/2024
Evaluated existing new hire and onboarding training materials, successfully identifying critical needs and gaps. Comprehensive analysis for the creation of various resources to improve employee onboarding and new hire training materials. Created detailed reference guides, facilitator guides, engaging video snippets, and user-friendly quick-reference materials. Training included both online and blended learning methodologies in the production line of the manufacturing plant.

Restaurant Technologies Operations
Senior Digital and Instructional Design Learning Manager
7/2023 - 1/2024
Successfully developed and deployed biodiesel oil exchange and fleet systems curriculum plans while managing consistency, deadlines, and expectations.

Created micro-learning modules that enabled the implementation of video and telemetries for delivery trucks and drivers.
Consistently formatted and structured course materials using clear templates and style guidelines.
Ensured a logical progression for learners by mapping the curriculum and outlining course prerequisites.
Clearly defined and communicated project milestones and deadlines for each phase of coursework development, including content creation, testing, and deployment.
Specializing in developing and implementing video-based and micro-learning programs, which include tracking and analytics features and program feedback.

Medtronic Design
Senior Manager of Digital Design
12/2021 - 4/2023
Managing digital training projects, ensuring recognition of learning gaps, skills coaching, designing a digital learning curriculum that promotes targeted skill development and proper design, training implementation, and evaluation of learning solutions including timelines and deliverables for clients.

AmerisourceBergen Other
Senior Learning Consultant/Associate Director of Instructional Design
4/2021 - 12/2021
Managing Good Neighbor Pharmacy and Salesforce training projects, ensuring recognition of learning gaps, proper design, development, implementation, and evaluation of training solutions including timelines and deliverables for clients.

UnitedHealth Group Corporate Strategy & Development
Associate Director of Instructional Design/Training
2/2019 - 2/2021
Navigated lifecycle, curriculum maintenance, and stakeholder interactions to gain stakeholder and leadership buy-in and to support learning efforts across the organization. Leveraged knowledge and research of emerging learning technologies, including digital, video, and mobile learning, LMS technology, and delivery solutions, leading highly qualified and remotely distributed teams in complex, hierarchical, and dynamic environments.

UnitedHealth Group | Optum Other
Associate Director of IT Training and Instructional Design
3/2015 - 2/2019
Assisted in the delivery, development, and evaluation of eLearning and live in-person program content and presentation materials.
•Managed training projects, ensuring recognition of learning gaps, proper design, development, implementation, and evaluation of training solutions: timelines, staffing, budgets, and deliverables for a new enterprise claims adjudication application.
•Established and implemented training metrics to influence standardization of training curriculum and delivery.

Simplified eLearning Consulting Group Corporate Strategy & Development
Owner and Principal Consultant | eLearning and Instructional Design Leader
7/2012 - 3/2015
Aligned as a key resource behind helping external clients to quickly understand and analyze business, education, and training gaps, as well as opportunities. Brought strategy and leadership to clients such as Cargill, Hazelden Betty Ford, and Emerson Process Management, seeking to create an impact by capitalizing on knowledge assets.