Sector Experience
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Experience
Results:
• Prepared certification strategy involving three partners in the Netherlands, Switzerland and Germany
• Completed risk classification (Class IIa)
• Manage product certifications (MDD / EU-MDR class I and IIa)
• Quality System realignment due to the integration of the Philips Personal Health and Health Systems businesses.
• Make sure to integrate available Quality Systems into an overarching system while maintaining certification.
Results:
• On time ISO 9001:2015 ISO 14001:2015 and ISO 13485:2016 certifications for Personal Health
• Contributed to EU MDR 2017/745 compliance preparation
• Developed change control management process for global Philips business processes
• Quality and Process improvement for Industrial Engineering and Sourcing
Results:
• Developed and implemented process for managing intellectual property rights for 3rd party commercial or Open Source software in products
• Reviewed Supplier Auditing process; improved alignment with Procurement and Operations
• Contributed to global training programs for early supplier involvement and continuous improvement
• Improved process robustness of outsourced industrialization
• Quality leader across the company, advocating quality in all facets
• Lead and develop global team of professionals (35 FTE)
• Represent Quality function at key customer meetings
• Maintain ISO compliance
Results:
• Restructured and repositioned global Quality department
• Installed global complaint handling team; 15% complaint backlog reduction
• Maintained ISO/TS-16949 certification and prepared for Automotive SPICE level 2
• Definition and implementation of product introduction strategy for LED lamps using third party ODM suppliers
• Set up and manage Global Quality Department (30 FTE)
• Product reliability and regulatory management
Results:
• Defined LED lamp product introduction roadmap
• 30% Reduction of Time-to-Market
• 60% Reduction of Cost-of-Non-Quality
• Initiated competence network of product reliability experts on LED-based lighting within Philips
• Manage Quality Test and Product Engineering Department (20 FTE)
• Implement CMMi-based product development process for RF-power transistors
• Implement 8D-based Corrective Action process
Results:
• Restructured department Quality, Test & Product Engineering
• Achieved consistent complaint handling time (
• Sales performance improvement of retail chain with 20 outlets throughout the Benelux
Results:
• Improved customer responsiveness due to significantly shorter reaction times
• Better alignment to local preferences
• Development and implementation of business process innovations
• Manage the European Quality and Data Administration department (20 FTE)
• Design and implementation of ISO-9001 and ISO/TS-16949 compliant Quality Management system
Results:
• 80% reduction of Time-to-Customer for global Data-product release
• Developed global Product Innovation Process
• Structured Quality & Data Administration department
• Obtained ISO-9001 certification and prepared for ISO/TS-16949 audit
• Manage the Quality Assurance and Test Engineering department (15 FTE)
• Project leader for LEAN production implementation for electronic products assembly
Results:
• 40% reduction in manufacturing cost and 50% reduction in throughput time and WIP (total saving: 3M€)
• 100k€ Cost saving by full integration of Quality Control in production process including suppliers
• Contributed to project management implementation for R&D resulting in a significantly faster Time-To-Market