Software Skills
SQL
SAS
VBA
Salesforce
Google Sheets
Microsoft Excel
Microsoft PowerPoint
Sector Experience
Financial Services
Technology
Bulge Bracket Investment Banks
Fortune 500
Experience
Rippling
Corporate Strategy & Development
Revenue Strategy & Operations Manager
2/2020 - Present
My role consists of a few core responsibilities:
1) Conduct analysis to develop recommendations/strategies and execute on plans to improve the company's top-line growth
2) Develop infrastructure for the entire go-to-market organization (Business Development, Sales, Implementation, Customer Success) by building tech stack, configuring Salesforce, and building KPIs, dashboards, and datasets
3) Running traditional Sales Operations, such as sales processes, sales forecasting, Sales Compensation
1) Conduct analysis to develop recommendations/strategies and execute on plans to improve the company's top-line growth
2) Develop infrastructure for the entire go-to-market organization (Business Development, Sales, Implementation, Customer Success) by building tech stack, configuring Salesforce, and building KPIs, dashboards, and datasets
3) Running traditional Sales Operations, such as sales processes, sales forecasting, Sales Compensation
Amplitude
Operations
Strategy & Operations Lead
6/2019 - 1/2020
I was a generalist on the Revenue Operations team with the following responsibilities and special projects:
1) Transitioned renewal ownership of entire company ($85M ARR) from Sales to Customer Success by collaborating with leadership on rules of engagement and forecasting, product managing systems changes, and enabling GTM
2) Managed customer operations by conducting analysis of customer retention, facilitating renewal forecasting, developing processes for Customer Success to manage customers
1) Transitioned renewal ownership of entire company ($85M ARR) from Sales to Customer Success by collaborating with leadership on rules of engagement and forecasting, product managing systems changes, and enabling GTM
2) Managed customer operations by conducting analysis of customer retention, facilitating renewal forecasting, developing processes for Customer Success to manage customers
Adobe
Product Management / Strategy
Product Marketing & Business Operations Manager
7/2018 - 4/2019
I acted as the general manager of the Creative Cloud Suite for the SMB customer segment to drive development, alignment, and execution of initiatives across entire customer journey to grow $2.5B SMB business 20% annually, partnering with Product, Marketing, Sales, and Finance teams
3M
Product Management / Strategy
Product Strategy & Marketing MBA Intern
5/2017 - 8/2017
My internship projects included:
1) Recommending senior management not to launch new consumer product after leading cross-functional teams to evaluate product/market fit and create potential go-to-market strategy
2) Establishing pricing strategy for new B2B product line and entire product category after conducting regression analyses of competitive prices and internal sales data, projecting operating margin to increase by 40%
1) Recommending senior management not to launch new consumer product after leading cross-functional teams to evaluate product/market fit and create potential go-to-market strategy
2) Establishing pricing strategy for new B2B product line and entire product category after conducting regression analyses of competitive prices and internal sales data, projecting operating margin to increase by 40%
Liberty Mutual Insurance Group
Product Management / Strategy
Product Strategy Senior Analyst
5/2011 - 6/2016
I served as a product strategist for multiple business units. My duties consisted of conducting analysis, making recommendations to senior leaders, leading cross-functional teams on execution of strategic initiatives, and building KPIs and dashboards/tools to enable leadership and field. I honed my skills and developed expertise in BI tools, VBA, SQL, Excel, PowerPoint, financial modeling, quantitative analysis, cross-functional collaboration, influencing executive leadership, project management
Bank of America
Product Management / Strategy
Associate Product Manager
7/2007 - 12/2010
Executed on product roadmaps for new internal platforms for investment bankers to manage deals and for capital market traders to manage equities. My duties included defining product requirements, serving as front-end and back-end developer, developing and testing features, and collaborating with business users.