Functional Skills
Business Planning
Customer Experience
Operational Efficiency
Voice of the Customer
Training and Coaching
Software Skills
Cloud computing
Microsoft Office
Networking
Canva
MacOS
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Outlook
Certifications
CLSSGBCertified Lean Six Sigma Green Belt
Sector Experience
Business Services
Retail
Technology
Languages
English
Bengali/Bangla
Hindi
Experience
The Nistula Group of Companies
Management Consulting
COO
9/2011 - Present
Global Operations, Global Business Service, Management Consulting, Sales & Customer Success
Coleman Research
Management Consulting
Business Consultant
5/2020 - Present
Acting as a business consultant with the Coleman Research team on freelance terms.
Intercell - Virtual Mentor Network
Other
Mentor
5/2020 - Present
Acting as a business mentor with the team on freelance terms.
Book My Wizard
Management Consulting
Senior Consultant
7/2020 - Present
Acting as a senior consultant with the team on freelance terms.
Cocoberry Retail (P) Limited
Operations
Head of Operations
6/2010 - 9/2011
Headed the Asia Pacific Retail Operations including Business Development.
Wipro
Information Technology
Tech Lead
2/2005 - 4/2010
Headed the Subject Matter Experts team for Kolkata and Delhi for Hewlett Packard's IPG Division
Pushti Distributors
Sales
Manager - Sales
11/1998 - 1/2005
Handled sales and distribution for the entire territory of West Bengal and North East.
Dover Credit Limited
Accounting
Assistant Manager - Finance & Accounts
2/1998 - 11/1998
Handled accounting, audits, taxation and finalisation of accounts apart from handling operations and cash credit for leasing and hire purchase activities.
Quality Inspection (P) Limited
Accounting
Accounts Officer
10/1993 - 1/1998
Daily book keeping and finalisation of accounts.
AS Gupta & Co (Chartered Accountants)
Accounting
Articled Clerk
1/1990 - 12/1992
Accounting, auditing, taxation and finalisation of accounts