Functional Skills
Communications
Accounting
Organizational Behavior
Project Management
Quality Assurance
Employee Engagement
Data Collection / Research
Business Process Outsourcing
Change Management / Org Design
Leadership Development
Software Skills
GoDaddy
Google Docs
Google Sheets
Google Surveys
MacOS
Microsoft Access
Microsoft Excel
Microsoft Exchange
Microsoft Project
Microsoft PowerPoint
Certifications
PMPProject Management Professional
Sector Experience
Aerospace & Defense
Business Services
Healthcare
Social & Public Sector
Experience
The 444 Coaching Group, LLC.
Other
Principal
1/2019 - Present
• Executive and Leadership coach:
● Using various assessments (EQi, MBTI, Strengths finder), help seasoned and emerging executives understand their personal and leadership potential, work-life balance, career development, and opportunities for growth.
● Working within tripartite structures, establish engagement goals, development gaps and opportunities related to goals.
● Examples of client growth, achievement: Senior executive gained confidence to step into
● suite position and establish new business model; emerging leader selected for executive position after non select first time; Senior executive stood up new district office, recruited new leadership staff, set strategic vision for organization structure and growth, effectively delegated follow on actions.
● Using various assessments (EQi, MBTI, Strengths finder), help seasoned and emerging executives understand their personal and leadership potential, work-life balance, career development, and opportunities for growth.
● Working within tripartite structures, establish engagement goals, development gaps and opportunities related to goals.
● Examples of client growth, achievement: Senior executive gained confidence to step into
● suite position and establish new business model; emerging leader selected for executive position after non select first time; Senior executive stood up new district office, recruited new leadership staff, set strategic vision for organization structure and growth, effectively delegated follow on actions.
United States Air Force
Management Consulting
Management and Organizational Development Consultant
1/2012 - 1/2022
• Internal Executive and Leadership coach to 10+ Federal agencies:
● Conducted leadership assessments (360, EQi), one on one and group coaching
● Trained internal coach certification students through Treasury Executive Institute. Provided support and mentor coaching. Introduced models such as Immunity to Change and 444 Transition map to coach cadre.
● Provided group coaching and facilitation on subjects of employee engagement, mindfulness, diversity equity and inclusion.
● Researched, collaborated on and wrote first US Air Force coaching program handbook, establishing the framework for new organization wide internal coaching program, serving >600k employees. Increased employee engagement, specifically through teaching mindfulness; and addressing diversity, equity and inclusion via informal group sessions.
• Auditor and Business Process Improvement specialist:
● Conducted quality assurance audit of 1000's of disability cases for Secy. of Defense. Established and refined evaluation
● Conducted leadership assessments (360, EQi), one on one and group coaching
● Trained internal coach certification students through Treasury Executive Institute. Provided support and mentor coaching. Introduced models such as Immunity to Change and 444 Transition map to coach cadre.
● Provided group coaching and facilitation on subjects of employee engagement, mindfulness, diversity equity and inclusion.
● Researched, collaborated on and wrote first US Air Force coaching program handbook, establishing the framework for new organization wide internal coaching program, serving >600k employees. Increased employee engagement, specifically through teaching mindfulness; and addressing diversity, equity and inclusion via informal group sessions.
• Auditor and Business Process Improvement specialist:
● Conducted quality assurance audit of 1000's of disability cases for Secy. of Defense. Established and refined evaluation
United States Treasury Fiscal Service
Product Management / Strategy
Project Manager
1/2011 - 1/2012
• Project Leader:
● Led transition of $2M IT investment to steady state, allowing full system functionality, while ensuring integrity of resources/support framework for uninterrupted service.
● Lead project manager for payment center repurposing. Required wholesale workforce reorganization, including retraining, transitioning personnel. Developed and implemented effective communication plan, key to success.
● Led transition of $2M IT investment to steady state, allowing full system functionality, while ensuring integrity of resources/support framework for uninterrupted service.
● Lead project manager for payment center repurposing. Required wholesale workforce reorganization, including retraining, transitioning personnel. Developed and implemented effective communication plan, key to success.
Booz Allen Hamilton and American Forces Services Corporation
Management Consulting
Independent Consultant
1/2008 - 1/2011
• Senior Consultant
● Integrated VA and DoD disability evaluation systems (IT, operational, policy). Used business process analysis, simulation, metrics development and data collection with validation.
● Auditor for system wide metrics. Researched and gathered system performance data; provided to Govt Accounting Office. Enabled accurate performance monitoring, leading to increased trust with Gov't oversight authorities during change process.
● Researched, benchmarked, designed & implemented first agency specific telework program, enabling organization to recruit, hire, and retain highly skilled and expert talent, despite geographical dispersion.
● Integrated VA and DoD disability evaluation systems (IT, operational, policy). Used business process analysis, simulation, metrics development and data collection with validation.
● Auditor for system wide metrics. Researched and gathered system performance data; provided to Govt Accounting Office. Enabled accurate performance monitoring, leading to increased trust with Gov't oversight authorities during change process.
● Researched, benchmarked, designed & implemented first agency specific telework program, enabling organization to recruit, hire, and retain highly skilled and expert talent, despite geographical dispersion.
United States Coast Guard
Operations
Officer
1/1991 - 1/2008
• Chief, Administration, Governors Is, NY and New London CT
● Led two military treatment facilities (20 bed hospitals + 50,000 annual outpatient visits) in all aspects of healthcare planning and delivery for populations of >10,000 active duty Coastguardsman, families and Veterans. Led first ever successful accreditation effort.
• Chief Operating Officer Training Center Cape May NJ:
● Led 200 person organization in delivering all financial ($43M annual budget), personnel and logistical support functions to company's largest training base; along with 14 operational units attached to the base.
• Associate Professor of Management US Coast Guard Academy:
● Organizational behavior and development and public management consulting instructor. Summer leadership course instructor, Division III Intercollegiate Tennis Coach; writing tutor and instructor.
• President, Disability Evaluation System:
● Led organization of 300+ professionals, including physicians, administrators and attorneys, a
● Led two military treatment facilities (20 bed hospitals + 50,000 annual outpatient visits) in all aspects of healthcare planning and delivery for populations of >10,000 active duty Coastguardsman, families and Veterans. Led first ever successful accreditation effort.
• Chief Operating Officer Training Center Cape May NJ:
● Led 200 person organization in delivering all financial ($43M annual budget), personnel and logistical support functions to company's largest training base; along with 14 operational units attached to the base.
• Associate Professor of Management US Coast Guard Academy:
● Organizational behavior and development and public management consulting instructor. Summer leadership course instructor, Division III Intercollegiate Tennis Coach; writing tutor and instructor.
• President, Disability Evaluation System:
● Led organization of 300+ professionals, including physicians, administrators and attorneys, a