Frequently Asked Questions

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General Questions

For Hiring Clients

For Experts

How do pricing and payments work on Graphite?

The pricing referenced in the project posting is indicative and will be finalized when the Client officially hires you on the Graphite platform - please ensure you have been officially hired on the platform before commencing any work. This will activate our suite of project work management tools, which include time tracking, invoicing, and more.

You must log all billable work time via the “Work” tab on your active project. The Graphite platform will automatically invoice the Client for your logged work time on a weekly, bi-weekly, or monthly schedule (depending on the project and client). Note that for fixed rate projects you will need to manually invoice the client via the “Send Invoice” button.

When a Client payment for an Expert’s invoice has been received by Graphite, the Expert will be paid out the next business day via bank transfer from Graphite, as part of our standard daily payouts run.

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